Norman John Gutierrez

Portfolio

Norman John Gutierrez

Senior Full Stack Engineer | SaaS & ERP | Finance | Health Care | Cloud | AI-Integrated Systems

Specializing in
Get in TouchView ExperienceWhatsApp
City of Cuenca, Batangas, PHnormanjg1997@gmail.com

About

Building reliable platforms across industries

Senior Full Stack Engineer with 9+ years of experience building SaaS platforms, enterprise applications, healthcare systems, and cloud-based products. Experience includes customer-facing platforms, operational dashboards, internal tools, and workflow systems used across finance, healthcare, cloud security, and SaaS environments.

Focused on scalable application development, platform reliability, and long-term system maintainability. Worked closely with engineering, product, and operational teams throughout feature delivery, platform enhancements, and day-to-day software development activities.

9+

Years Experience

5+

Industries

Full Stack

Focus

Experience

SaaS, healthcare, AI-integrated platforms, and finance

Wherefour production control and inventory SaaS platformManufacturing SaaS, ERP & AI

Wherefour

Senior Full Stack Engineer — SaaS & ERP Platforms

03/2025 – Present

US

  • Enhanced SaaS applications for inventory tracking, production workflows, and operational reporting across manufacturing teams.
  • AIBuilt AI-native product capabilities within manufacturing SaaS and ERP workflows, including intelligent reporting and production-oriented assistance features.
  • Built internal features for reporting visibility, workflow automation, and operational management.
  • AIIntegrated LLM-backed services and agent-style automation into operational tools, connecting model outputs with inventory, production, and reporting systems.
  • Streamlined backend processing and reporting to improve platform stability across high-usage workflows.
  • Delivered enterprise integrations connecting internal services with external operational and reporting systems.
SaaSERPAI-Native ProductsLLMs & AI AgentsWorkflow AutomationIntegrations
Cera healthcare technology and AI-powered care platformHealthcare SaaS & AI

Cera

Senior Full Stack Engineer — Healthcare SaaS Platforms

07/2023 – 02/2025

UK

  • Led healthcare platform initiatives for care coordination, scheduling, reporting, and patient service operations.
  • AIDelivered AI-native healthcare application features for care coordination and scheduling, embedding intelligent assistance into day-to-day operational workflows.
  • Shipped workflow automation and operational visibility features for healthcare coordination.
  • Drove modernization for long-term stability, maintainability, and scalability.
  • Improved reliability of high-usage reporting and coordination workflows through backend refinements.
  • AIIntegrated LLM and AI agent patterns into platform services—supporting automated coordination, workflow guidance, and AI-assisted reporting across care operations.
  • Connected external operational services and healthcare systems through platform integrations.
Healthcare SaaSAI-Native ProductsLLMs & AI AgentsSchedulingWorkflow AutomationIntegrations
Teladoc Health virtual care and patient engagement platformDigital Healthcare & AI

Teladoc Health

Full Stack Engineer — Digital Healthcare Platforms

01/2022 – 06/2023

US

  • Supported virtual healthcare platforms for patient engagement, scheduling, and operational coordination.
  • Refined customer-facing applications and internal tools with engineering and product teams.
  • Delivered reporting visibility and healthcare workflow management features.
  • AISupported AI-integrated virtual care and patient-engagement features within digital health platforms, aligning product flows with intelligent assistance capabilities.
  • Reduced operational friction through workflow automation in reporting and service management.
  • Built backend services and integration flows between internal systems and external healthcare platforms.
  • AIIntegrated LLM-powered workflows and API connections between internal healthcare services and AI-assisted capabilities used in scheduling and service coordination.
Digital HealthAI-Integrated SystemsLLMsPatient EngagementREST APIs
Trend Micro enterprise cloud security platformCloud Security

Trend Micro

Full Stack Engineer — Cloud Security Platforms

09/2019 – 12/2021

Taiwan

  • Maintained enterprise cloud platforms for monitoring, reporting, and security-related coordination.
  • Updated web-based operational systems for internal teams and business users.
  • Focused on scalability and reliability during platform enhancement and modernization efforts.
  • Coordinated delivery with senior engineers and operational stakeholders.
  • Handled production support: troubleshooting, monitoring, and resolving workflow disruptions.
  • Refined development processes and reporting workflows for release coordination.
  • Connected cloud services with enterprise operational systems across business functions.
Cloud SecurityEnterpriseMonitoringScalability
Cathay Financial Holdings digital banking and FinTech platformDigital Banking & FinTech

Cathay Financial Holdings

Software Engineer — Digital Banking Platforms

04/2017 – 08/2019

Taiwan

  • Developed digital banking applications for customer operations, reporting, and internal financial processes.
  • Coordinated business requirements with senior engineers and internal stakeholders.
  • Enhanced backend services for reporting operations, workflow stability, and platform reliability.
  • Investigated production issues affecting customer-facing banking systems.
  • Followed structured enterprise practices for testing, release preparation, and operational support.
  • Modernized systems to improve usability and streamline operational workflows.
FinTechDigital BankingEnterprise SDLCReporting

Skills

Senior AI full stack — LLMs, platforms, and production systems

Core focus

AI & Intelligent Systems

LLM / AI Integration

  • OpenAI, Hugging Face & model APIs88%
  • Chatbots, agents & embedded AI workflows87%

Data & Pipelines

  • Data prep & pipelines for AI86%

AI Backend

  • Microservices & serverless for models87%
  • Scalable low-latency inference85%

AI Frontend

  • Real-time AI UIs & streaming88%
  • Interactive agents & predictive UX86%

MLOps

  • Deploy, monitor & version models84%

Product & AI

  • AI product sense & workflow design90%

Frontend

  • React95%
  • Next.js92%
  • TypeScript94%
  • JavaScript95%

Backend

  • Node.js / Express92%
  • Python85%
  • REST APIs94%
  • PostgreSQL / MongoDB90%

Cloud

  • AWS88%
  • Cloud Infrastructure87%
  • Platform Integrations90%
  • SaaS Platforms93%

DevOps

  • Docker88%
  • CI/CD90%
  • Git94%
  • System Reliability91%

Education

Academic background

National Taiwan University of Science and Technology campus entrance

04/2013 – 03/2017

Bachelor of Science in Computer Science

National Taiwan University of Science and Technology

Contact

Reach out via email, WhatsApp, or the form below

Email

normanjg1997@gmail.com

WhatsApp

+63 947 889 9271

Location

City of Cuenca, Batangas, PH

LinkedIn

norman-gutierrez

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